When it comes to using artificial intelligence for customer support, businesses are learning that the technology isn’t something you set and forget. Instead, they need to keep an eye on how the AI is ...

Tech companies are rethinking their hiring and spending on key areas including software and marketing, amid fast-changing tariff policies and mounting recession fears. Meanwhile, many are hitting the ...

Comcast reported a 13% drop in net income and marginally lower revenue for the first quarter, as its cable TV and broadband businesses both suffered customer losses. Comcast’s NBCUniversal ...

A small Texas bank that’s a crucial cog in the global crypto market lost a key leader last week, potentially complicating its ...

Before we get into Thursday’s column, be sure to read my colleague Sri’s story on OpenAI’s revenue forecasts. The projections ...

The market-moving news from Tesla’s earnings call was Elon Musk promising to spend more time at the car company and less in ...

Lyft will start offering taxi rides on its ride-hailing app in St. Louis, Mo. next month, according to the company. It will offer taxi rides to users who opt into the service and request a standard ...

Amazon CEO Andy Jassy needs to send a thank-you card to Walmart CEO Doug McMillon—because it looks like Walmart just helped ...

Discord co-founder Jason Citron said Wednesday he was stepping down from his position as CEO after a decade in the role. Citron, who co-founded Discord in 2015 with its chief technology officer ...

This year is off to a solid start for creator economy acquisitions.We tallied at least a dozen acquisitions during the first ...

ServiceNow’s revenue rose 18.5% in the first quarter to $3.09 billion, the company said Wednesday, the second consecutive quarter topline growth has decelerated slightly. But the biggest part of ...

Tesla’s planned robotaxi service has begun testing with employees in Austin and San Francisco, the company said Wednesday on X. The announcement followed Tesla CEO Elon Musk’s statement on Tuesday ...