Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

Rachel Jin, Chief Platform and Business Officer, Head of TrendAI™: "We launched TrendAI™ to define the AI security category. This next phase is about scaling that vision globally, with leading ...

The Cincinnati Business Courier assembled a panel of business leaders to get their takes on what the tri-state can look ahead ...

The agreement is welcomed by Lebanon's president, while Israel's Benjamin Netanyahu says it presents a "historic" opportunity ...

Now every app can have a contact centre thanks to Twilio so your problems can finally follow you around the internet.

“Traditional security focused on obvious malicious inputs. With AI, attacks can be hidden in natural language, embedded in ...

Meta's ad-measurement updates - an AI-assisted Meta Pixel upgrade and a one-click setup path for Conversions API - are ...

According to Raymond, Country Manager of JD Logistics in Singapore and Malaysia, the surge in online purchases of furniture, ...

Cyber attackers are abusing the low-code automation platform n8n to push malware and track targets through phishing emails, in a campaign that security researchers say gathered pace between October ...

As an ecommerce business owner, you’re probably managing data across inventory lists, customer orders, and marketing campaign performance. For decades, ...

By integrating the capabilities of 1Neo-Connect, CHAMP’s dedicated ONE Record adoption solution, with Neurored, stakeholders ...

NHS patients across the UK are gaining faster access to life‑changing medicines and treatments, as new figures show the ...