A clothing retailer patched a website flaw that exposed customer data via order links, highlighting risks associated with ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. Businesses that relentlessly create superior customer value—delivering customer benefits ...

Data breaches have become a fact of our digital world. Verizon’s 2025 Data Breach Investigations Report recorded over 12,000 breaches in that year alone. That’s nearly three dozen a day. And it gets ...

A Costco customer in the US has taken the retailer to court, demanding that the company use potential tariff refunds to return money to shoppers who paid more due to the levies. In a proposed class ...

Lloyds Banking Group plans to slash technology costs by hundreds of millions of pounds by 2028, and sell more anonymised customer data to third parties. According to a Financial Times report, the bank ...

This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community. According to the Financial Times, the move is part of the high ...

In December, Howard Marks published an investment memo titled, “Is it a bubble?” that expressed some of his skepticism and reservations about artificial intelligence and the stock-market boom it had ...

Key insight: Customer-satisfaction scores at superregional banks dropped 3% year over year, according to the American Customer Satisfaction Index's 2026 Finance Study. What's at stake: The dip created ...

ShinyHunters hackers leaked user data after a social-engineering attack on a Figure employee and the company reportedly refused to pay a ransom. Figure Technology, a blockchain-based lending firm, was ...

Jake Peterson is Lifehacker’s Tech Editor, and has been covering tech news and how-tos for nearly a decade. His team covers all things technology, including AI, smartphones, computers, game consoles, ...

Trader Joe’s is the new king of grocery customer satisfaction, according to the latest American Customer Satisfaction Index released this week. ACSI results are based on surveys conducted over a ...

Customer satisfaction in retail is on the upswing, and online retailers such as Amazon are at the top of the list, according to a new survey. The overall survey was based on 31,293 completed surveys ...