Carnival Cruise Line saved millions when it cut a popular onboard service, and used those savings to make fan-favorite Guy ...

Carnival Cruise Line Brand Ambassador John Heald said that Coca-Cola products are currently available on 14 of the company’s ...

Carnival Cruise Line’s Brand Ambassador John Heald said that Grand Turk is ready to welcome guests back following Hurricane ...

Carnival's brand ambassador, John Heald, addresses a rude guest's expectation for refunds during hurricane season.

Carnival’s brand ambassador provided another refreshing update on the rollout of Coke products to Carnival’s U.S.-based cruise ships.

Half the Carnival Cruise Line fleet is now serving Coca-Cola products, but when will the beverages switch on other ships?

To many cruisers, 5:30 or 6 p.m. is the ideal time to eat dinner on a Carnival cruise because of the evening entertainment ...

With Carnival Vacation Protection trip cancellation, you can get a full refund if you need to cancel for common reasons like severe weather or illness. If you need to cancel for any other reason not ...

Some passengers say it's inappropriate to wear a military dress uniform for formal events, but the majority had a completely different answer.

Cases of passengers behaving badly and brawling on board and in cruise terminals have tarnished the reputation that Carnival’s brand ambassador, John Heald, works hard to protect online.

A number of Carnival Cruise Line passengers can’t sail without certain beverage essentials they enjoy back on land.

Almost everything is included, including drinks since they have already been paid for if someone has the [beverage] package,” Carol Lee commented on one of Carnival Brand Ambassador John Heald ...