In recent months, the members-only warehouse giant has adjusted its checkout strategy at select locations.

Self-checkout was supposed to make grocery runs faster. In many stores, it now does the opposite. The slowdown is not coming from a single failure. It is growing out of a broader shift in how ...

A Georgia woman’s routine shopping trip to Family Dollar nearly turned into a financial nightmare when she spotted something ...

EXCLUSIVE: Amid an epidemic of shoplifting, Investigations Editor Zak Garner-Purkis visits the frontline with the undercover detectives tackling the crimewave ...

A proposed law would require certain city stores to staff one employee at every three self-service checkout kiosks.

We asked out audience a 'What would you do' questions about unethical behavior (stealing) at grocery stores' self-checkout stations.

Self-checkout terminals can be a pretty polarizing topic for some people. While a lot of shoppers are all for it, praising the faster lines and added convenience, others prefer the traditional ...

For years, checkout at big box stores was predictable. Scan, pay, leave. But some Target shoppers say a newer store policy is changing that experience, and not in a way they’re happy about. Across ...

A Florida man is accused of stealing thousands of dollars worth of trading cards from multiple Target stores. Authorities allege the man used 99-cent taco seasoning packets at self-checkout to conceal ...

A grocery poll asks shoppers what they would do if they witnessed theft at a self-checkout lane. Some shoppers are reportedly taking advantage of self-checkout by not scanning all their items. The ...