As we age, the topics we dread change. Retirees often fret about sharing their end-of-life wishes and discussing their will ...

Inc. is the voice of the American entrepreneur. We inspire, inform, and document the most fascinating people in business: the ...

Chatbots typically save your conversations and use your data to train their AI. But there’s a hack to use the chatbots with ...

Use AI to rehearse what to say, how to say it, and how to recover when things go sideways in your next difficult conversation at work.

3. Make the customer the hero of the story. When someone tells me they completed their estate plan, I celebrate them—not us. That shift matters. When you make people feel empowered, not sold to, you ...

Conversations shape social norms, and social norms shape behaviour. To be clear: it’s not about convincing your friends, family, neighbours or colleagues to care about climate change.

Scared of confrontation? Relationship experts share five tips for how to handle conflict, so you can speak up without worrying about judgment or abandonment.