"It is perverse to rack up [phone] charges for a vulnerable population," said Brian Highsmith, an attorney with the National Consumer Law Center in Boston. "It's their only lifeline to the outside ...

Federal telecommunications assists millions of American households each year through the Lifeline internet and phone discount program, which offers much-needed connectivity support to families with ...

Cricket's Lifeline Credit provides monthly cell phone bill discounts to eligible customers in 23 states, as well as the District of Columbia, with service in six additional states launching by the end ...

CHICOPEE — Jennifer Thurston's family spends up to $50 a week on phone calls to stay in touch with her while she is in custody. It's a lot for a family struggling with poverty and poor health. "My ...