Start by choosing your device and then deciding when and where to get help in person ...

Boy Genius Report and a few other sites have heard that Apple is set to introduce a new official app tomorrow, one centered around visiting and shopping at the Apple Store. Supposedly, the app will be ...

In a long and detailed thread, an ex-Apple retail employee who helped launch Apple's in-store Concierge system details exactly why and how appointments made for support at in-store Genius Bars never ...

While the iPhone owners at Gizmodo seem unable to locate the white iPhone 4s on the revamped Apple Store app, you can at least reserve products for purchase, engrave stuff, and schedule Genius Bar ...