In her eight years as a content writer and researcher, Alison has published more than 450 home improvement articles and has delved into nearly every topic, including solar, moving and landscaping. In ...

If you're expecting a good customer service experience when you need a repair on a major appliance, don't hold your breath. A recent Consumer Reports National Research Center survey of more than ...

We spoke with three appliance experts to find the most reliable refrigerator brands. We also asked them for their favorite models from each brand. If there’s one thing all homeowners and apartment ...

The fridge in your parents' garage still runs — here's the uncomfortable truth why.

Compare plans tailored to your home & budget. From the high cost of spoiled food to the price of paying for a repair, homeowners can expect to pay quite a bit out of pocket if their refrigerator stops ...

Late last year, my Sub-Zero refrigerator gave out. The temperature rose, frozen food was melting. I called an independent repair guy known locally as “The Appliance Whisperer.” I wanted him to ...

In normal times, when an appliance breaks, say a dishwasher or your range, you'd consider how old the appliance is, how reliable it's been and the cost of a repair versus the price of just buying a ...

Every year the Survey Research team at Consumer Reports gets tens of thousands of responses from our members about problems they’ve had with their kitchen and laundry appliances. In our most recent ...