The perils of outsourcing multimillion-dollar services such as information technology must be one of them; the importance of extensive trials of new operational systems before exposure to unsuspecting ...

On July 19, a software glitch live for only 78 minutes led to global turmoil. The incident, eventually traced back to an early-morning software update by cybersecurity firm CrowdStrike, led to outages ...

While administering payroll is a core function of the HR department, the latest technological advances mean that it’s easier than ever to shift the administrative burden of payroll to an external ...

Poor application of shared services was to blame for Queensland Health’s much maligned payroll debacle, according to corporate advisory firm Ovum. Payroll has been one of the key processes targeted ...