Your phone rings at 7:00 a.m. in January. The homeowner says their heat pump quit, and the house is freezing. When you pull up, there's ice everywhere on the outdoor unit — a solid block covering the ...

While heat pump problems are far outweighed by their many benefits, it is well worth getting to know where homeowners often run into issues with both air source heat pumps as well as ground source ...

In this month’s troubleshooting situation your customer is requesting a second opinion on a proposed repair to their air-source heat pump. The homeowner originally called for service when they noticed ...

Here in Utah, we get both extremes of weather (reaching 100 degrees in summer and dropping below 0 degrees in winters), so a heat pump can be crucial! A heat pump is essential for keeping your house ...