Phone calls to local Social Security offices are currently being rerouted to other field offices — often to staff who don't have jurisdiction over the caller's case, employees say. Disability ...
DOGE cut Social Security staff amid backlog of callers. Wait times have soared to as much as two hours. Local Treasure Coast offices have significantly lower wait times. Here are the local Social ...
The Social Security Administration (SSA) recently reassigned a small share of its field office employees in an effort to bring down lengthy wait times for the agency's national 800 phone number.