Despite efforts to improve customer communications, life insurers are seen as unnecessarily complicating explanations of their policies, according to the J.D. Power 2024 U.S. Individual Life Insurance ...

TROY, Mich.: 9 Oct. 2025 — Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability masks significant year-over-year swings in ...

According to our independent research, Nationwide is the best life insurance company. Other favorites include Banner, ...

Life insurance and annuity providers using digital technology to interact with customers are receiving higher satisfaction scores, according to the latest reports from J.D. Power. Among both products, ...

Life insurance companies are trying to get younger people to buy their products, but they're having trouble because their communication is too complicated, a J.D. Power study finds. Confusing policies ...

The JD Power U.S. Life Insurance Study platform analyzes customers’ experiences with their individual life, group life, and/or annuity product(s). The study provides an understanding of the needs and ...

How life insurers use motor-vehicle records to calculate rates.

Getting life insurance after cancer depends on the cancer type, grade, treatment and timing ...

Purchasing life insurance for a child can provide a safety net if the worst should happen, but it can also protect them well ...

Life insurance can help with this. Not only can it ensure your end-of-life wishes and plans are met without burdening your ...