When undergoing an IT operating model transformation, focus on three key areas to ensure success — process, governance and culture.

Forrester conducted 25 interviews with tech executives and gleaned that IT operating model design is a continuous process because of organizations’ need to adapt to a dynamic business environment.

Too often, operating models are misunderstood as little more than an organizational chart. In reality, they are the invisible ...

The devil is in the detail if you aim to build a target operating model. Make the effort to understand your current business and operating models—every node, every linkage, every detail.

The answer lies in designing a 'compliant-by-design' operating model which enables Scale Ups to respond to a wide variety of challenges on a continuous basis.

CloudVision Pathfinder modernizes WAN management and provisioning, aligning the operating model with visualization and orchestration across all network transport domains.

Winning by Design (WbD), the leader in accelerating and optimizing recurring revenue for B2B organizations, is launching a new Customer Success (CS) O ...

Using their unique operating model (re)design methodology – Crosslinx ® – they helps Scale Ups to avoid costly point solutions, and enables them to build capabilities to deal with change on a ...