If you've ever tried to get in touch with the IRS during tax season, you know it can be a nightmare. There just never seems ...

Millions of taxpayers are unable to get through to live help through the Internal Revenue Service's toll-free phone lines, even when the IRS claims its average wait times are only about three minutes, ...

Whether you're filling a prescription, rebooking a flight, or asking a question about your taxes, it seems like the first line of defense between you and any sort of real human helper is a ...

WASHINGTON (AP) — Taxpayers calling the IRS for help processing their taxes this filing season may find it harder than normal to get someone on the phone, experts say, a problem that is only expected ...