DENVER ‒ In one of the last places where a real live person answers the phone immediately, AI is now playing an increasingly important role in helping 911 dispatchers speed police, firefighters and ...

Cincinnati is marking a milestone in its response to emergencies.

This week recognizes the people behind the calm, steady response when reporting an emergency. Their vital contributions are the focus of National Public Safety Telecommunicators Week that runs through ...

From reports of federal agents smashing car windows to homeless people struggling with mental health issues, Minneapolis 911 ...

Months after concerns surfaced about emergency calls being sent to the wrong police department, Mississippi Capitol Police say progress is being made — but problems with 911 call routing persist.Some ...

The new network will allow the public to give our operators more detailed information in an emergency, helping both police ...

ANTIOCH, Calif. (KRON) — In Antioch, an AI agent could soon be answering your call. The Antioch Police Department is seeking City Council approval to implement artificial intelligence agents to assist ...

Palm Springs police reported that the city's emergency dispatch center was experiencing connectivity problems Wednesday resulting from ongoing stormy weather. As a result, 911 calls were being routed ...