Yahoo Finance

As American Airlines puts renewed focus on CX, its advisory board takes center stage

This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. American Airlines named three members Monday to its newly formed ...
Yahoo Finance

UPSTACK Acquires Breakwater Cloud Advisors, Accelerates Growth of CX + AI Practice

NEW YORK, Oct. 09, 2025 (GLOBE NEWSWIRE) -- UPSTACK, the leading full-service technology brokerage, today announced the acquisition of Breakwater Cloud Advisors, a fast-growing customer experience (CX ...
FedScoop

CIOs are working with CXOs more, but still largely in an advisory role

Collaboration between chief information officers and customer experience officers is on the rise at some federal agencies, though CIOs still largely serve as advisers on CX projects. Still, ...
Business Wire

Less Is More: Half of Today’s Enterprises Have Reduced Their CX Footprint in the Past Year

VANCOUVER, British Columbia--(BUSINESS WIRE)--Research commissioned by TELUS International (NYSE and TSX: TIXT), a digital customer experience (CX) innovator that designs, builds and delivers ...
Newswire

David Nussbaum Appointed to Darwin CX Advisory Board

TORONTO and NEW YORK, Sept. 12, 2023 /CNW/ - Darwin CX, a SaaS solution provider powering the subscription and membership economies, is proud to announce industry veteran, David Nussbaum, as a ...
Business Wire

Blink CX Joins the Alida Partner Network to Deliver Innovative ‘Customer-First’ Experiences

SINGAPORE--(BUSINESS WIRE)--Alida, a leader in Total Experience Management (TXM), today announced Blink CX, a technology-driven customer experience (CX) consulting company, has joined its Partner ...
CMS Wire

Gemspring Capital Acquires InflowCX and Combines with Portfolio Company Amplix to Create a Leading Provider of Technology Advisory Services

WESTPORT, Conn., Oct. 23, 2023 /PRNewswire/ -- Gemspring Capital Management, LLC ("Gemspring"), a middle-market private equity firm, is pleased to announce that an affiliate has acquired Inflow ...