It’s fair to say that most CRM platforms these days do not consist of a single operational construct but are in fact collections of integrated modules that utilize data and influence workflows in ...

Discover the top CRM features and functionalities essential for business success. Explore a curated list of key capabilities to consider when choosing the right CRM solution for your organization.

Discover how CRM integration with other systems can enhance data synchronization, automate workflows, and improve reporting.

A CRM can help a business in many ways, from selling products and services to devising new marketing campaigns. Here are some key benefits of a CRM system.

The global survey claims that only 15 percent of current CRM projects are fully successful, but that the success rate can be improved to as high as 80 percent through proper business process ...

Dynamics CRM 2011 Online lacks certain features but well-positioned to compete with industry rivals due to varied deployment options and deep integration with Microsoft's other cloud-based ...