Start by choosing your device and then deciding when and where to get help in person ...

The Apple Genius Bar is a technical support service offered by Apple in its retail stores. The service provides personalized technical support for Apple products such as iPhones, iPads, Macs, Apple ...

In a long and detailed thread, an ex-Apple retail employee who helped launch Apple's in-store Concierge system details exactly why and how appointments made for support at in-store Genius Bars never ...

Apple on Tuesday updated its Apple-Store-in-your-pocket app with a few key features that make it even easier for you to spend your hard-earned cash on Apple stuff and get help from the Genius Bar.

The company might be trying out a double-row Genius Bar at one retail outlet as a way to take advantage of more space, report says. Lance Whitney is a freelance technology writer and trainer and a ...