Had an elderly lady in SC low country call and she was afraid someone had put a “root” on her, kinda like voodoo. Some white powder like flour had appeared on her porch and she didn’t know what to do.

An emergency dispatcher is under fire after allegedly disconnecting thousands of critical 911 calls.

The 911 operator who took that call is now apologizing, and under an agreement to not use his name, the operator calls what happened in excusable and wrong. The mission of Firehouse is to educate and ...

A veteran Iowa dispatcher guided a couple through a roadside birth on Highway 18 before crews arrived. She was later awarded ...

Texas mom Layla Wray kept her cool as her 14-year-old daughter, Kassidee, called, saying, "The house is on fire!" "I may have thought about it for a moment and then went straight into dispatch mode ...

Frantic callers can be heard screaming at Pittsburgh Steelers quarterback Dwayne Haskins to get out of the middle of a highway, and the NFL star's wife is heard crying and pleading for answers about ...

She received a Stork Pin, an award presented in emergency medical services to honour people who assist during childbirth ...

KYLE, Texas — A Hays County 911 dispatcher is being hailed a hero for staying calm during a harrowing early‑morning emergency that helped save a man’s life. At about 2:30 a.m. on Aug. 19, Hays County ...