Subaru took the top spot, Toyota fell and a couple of U.S. brands moved up in the latest American Customer Satisfaction Index ...

Customer satisfaction in the auto industry has slipped a little, but not every brand is feeling the pinch. The latest ...

A new study has found Subaru and Lexus are the most satisfying mainstream and luxury brands. Chrysler and Ram were the worst ...

Toyota will be happy that Lexus climbed 6% to take the top spot for luxury brands, stealing the title from Mercedes-Benz. The ...

Subaru leads mass-market brands with record driver satisfaction score of 85, topping Toyota and Mazda. Lexus surges 6% to ...

Customer satisfaction in the U.S. declines 0.1% to 76.9 (on a scale of 0 to 100) in Q2 2025, according to the American ...

U.S. overall customer satisfaction drops slightly in the fourth quarter of 2024, down 0.8% to 77.3 on a scale of 0 to 100, according to the American Customer Satisfaction Index (ACSI ®). 1 ...

Buick has shown am uptick in customer satisfaction amid a broader decline in satisfaction across the U.S. auto industry, and ...

Subaru edged out Japanese rivals Mazda and Toyota in a U.S. customer satisfaction survey. For Stellantis, the results were not as enjoyable.

Photo Credit: Toyota, Subaru. Subaru, Toyota, Mercedes-Benz, and Tesla are in a tight race for auto mobile supremacy in the new 2024 American Customer Satisfaction Index (ACSI) Automobile Study.

The US has plenty of casual dining restaurant chains, but some are falling from favor. In 2025, customers have found these ...